Your happiness is our goal!
Little Turtle’s Tipi is committed to ensuring satisfaction with your new tipi. If the product fails or is damaged due to a manufacturing or workmanship defect, Little Turtle’s Tipi will either repair or replace the product. Damage or faults such as rips, tears, burns, and holes are not covered under the terms of this warranty policy. Little Turtle’s Tipi understands that even the best cared-for tipi may occur an unforeseen accident. In some cases, damage may also occur with normal wear and tear. If a tipi becomes damaged, the Little Turtle's Team will repair it, to the best of the company's ability, for a reasonable charge, and a fee for shipping at your expense. We want you enjoy your tipi for generations to come!